Delete your account

Last updated: 25 October 2026

You can ask us to delete your account and the personal data linked to it at any time. This page explains how, and what happens next.

How to request deletion

1. Send an email to hominggame224@gmail.com or our contact page from the email address registered to your account. Use the subject “Delete my account”.
2. Write the email address (and name) of the account you want deleted, and your most recent order number if you have one.
3. We may ask you a simple question to confirm that the account is yours. This protects you from someone else deleting your account.
4. We confirm by email when your account has been deleted.

If you opened this page from our mobile app, the steps are the same.

What we delete

• your account profile: name, email address, phone number and saved addresses;
• your sign-in details;
• chat conversations and contact details you left in our chat box;
• reviews you wrote, if you ask us to remove them.

What we may keep

We must keep some order and payment records for as long as the law requires for accounting, tax and dispute purposes. When we keep them, they are stored only for that purpose and are not used for marketing. Anything we are not required to keep is deleted or made anonymous.

Before you delete

Deleting your account is permanent. Please make sure you have no open orders or return requests, because we will not be able to find them under your account afterwards. You can create a new account at any time.

Questions

See our Privacy policy or contact hominggame224@gmail.com or our contact page.